Brandmuscle
Client Success Delivery Intern
Remote - Temporary to Full Time
If you’re dedicated, ambitious, and a forward thinker, then BrandMuscle is the right place for you. We partner with some of the world’s largest and most exciting brands to scale their marketing efforts across complex local markets.
About BrandMuscle
BrandMuscle makes channel marketing easy by empowering brands to activate and amplify local markets with award-winning services and SaaS. We help brands drive revenue through local affiliates and protect businesses against legal, fiduciary, and other compliance risks through our flexible ecosystem of solutions. We pair cutting-edge technology with proven marketing services to support highly regulated verticals.
More than 1.5M local businesses seamlessly scale corporate branding, messaging, and demand generation with our tools engaging customers and increasing ROI. With our robust ecosystem, you can address every aspect of local channel marketing and unleash hyper-local activation for affiliates.
About the Client Success Delivery Intern
The Client Success Intern provides exceptional service to our clients by facilitating communication and project work for the Client Success Team. The primary focus for the Client Success Intern is the assistance in project work and ensuring time-sensitive client campaign materials are available and updated in our system. The Client Success Intern responds to help diagnose problems through discussion with users and internal team members, and assists team members with project workloads. The primary focus for the Client Success Intern is effective and efficient project management and issue resolution.
Pay Rate: $15/hr
The pay rate is an estimate. Offers are based on skillset, experience, and level of expertise in the required field.
BrandMuscle is proud to be an Equal Opportunity Employer
This is a remote opportunity
#LI-REMOTE
About BrandMuscle
BrandMuscle makes channel marketing easy by empowering brands to activate and amplify local markets with award-winning services and SaaS. We help brands drive revenue through local affiliates and protect businesses against legal, fiduciary, and other compliance risks through our flexible ecosystem of solutions. We pair cutting-edge technology with proven marketing services to support highly regulated verticals.
More than 1.5M local businesses seamlessly scale corporate branding, messaging, and demand generation with our tools engaging customers and increasing ROI. With our robust ecosystem, you can address every aspect of local channel marketing and unleash hyper-local activation for affiliates.
About the Client Success Delivery Intern
The Client Success Intern provides exceptional service to our clients by facilitating communication and project work for the Client Success Team. The primary focus for the Client Success Intern is the assistance in project work and ensuring time-sensitive client campaign materials are available and updated in our system. The Client Success Intern responds to help diagnose problems through discussion with users and internal team members, and assists team members with project workloads. The primary focus for the Client Success Intern is effective and efficient project management and issue resolution.
Responsibilities
- Provide support and assistance to the Client Success Team on a variety of common client deliverables
- Coordinate a variety of priorities in a fast-paced environment
- Learn and apply an in-depth understanding of the client’s business, business rules, and business processes as they relate to the BrandMuscle solution
- Demonstrate an understanding of template-based creative functionality, including providing direction to the Graphic Operations team and completing required creative documentation and testing
- Provide problem recognition, research, isolation, and resolution steps
- Test for quality assurance including functional and creative projects and site upgrade testing
- Log bugs and follow up with applicable teams in a timely manner
- Attending project meetings and project status meetings
Requirements
- Bachelor’s degree in progress in marketing, technology, or a related field required
- Advertising industry knowledge and commitment to client success required
- Self-starter, ability to work without direct supervision
- Ability to learn new software quickly
- Strong organizational and multi-tasking skills
- Experience working in cross-functional, multi-location teams
- Excellent presentation and communication skills
Life at BrandMuscle
At BrandMuscle, we believe the culture and people are key to our success. We put clients first, but our employees are at the core of everything we do. We love to give back to our communities through volunteer work and we act as ambassadors for our clients, investors, and the organization. No matter the role – all members of the BrandMuscle Team contribute to the success of the company. We believe in sustainability and Diversity & Inclusion – for our staff, our vendors and our partners. We hold each other accountable and do the right thing for our clients, the company, and one another. Follow us on LinkedIn and get an inside view into life as a BrandMuscler.
Pay Rate: $15/hr
The pay rate is an estimate. Offers are based on skillset, experience, and level of expertise in the required field.
BrandMuscle is proud to be an Equal Opportunity Employer
This is a remote opportunity
#LI-REMOTE
