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Account Coordinator

The Account Coordinator is responsible for supporting the client and client service team with various day-to-day needs.

Responsibilities: 

  • Immerses self in client’s business: understanding their challenges and objectives
  • Builds trust and maintains strong relationships with client
  • Successfully works cross-functionally to ensure client success
  • Demonstrates independent problem solving and thought leadership
  • Provides seamless internal workflow including submitting orders and formatting data/reports for analysis
  • Enters jobs and associated order information into propriety software to prepare order requests for design and print creation
  • General client and site management
  • Updates sites with most recent marketing creative
  • Updates fulfillment portals
  • Runs daily reports for client teams to ensure workflow is on-time and accurate; tracks orders and submit tracking and invoices to Accounts Receivable

Requirements: 

  • Collaborative, detail-oriented, highly-organized
  • Strong communication skills, both written and verbal
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Able to effectively work and take direction within a team environment
  • Strong sense of client service and urgency related to client requests 
  • A highly driven and passionate individual, with a “can do" attitude and a strong desire to grow 
  • High energy and infectious enthusiasm, with a positive outlook and willingness to “roll up the sleeves" to get the job done 
  • Works well with others, yet takes personal responsibility and accountability for their own work

Experience: 

  • 3 – 5 years of experience
  • Bachelor’s degree in Marketing, Communications, or related field
  • Print production experience useful but not required
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