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Project Manager

Brandmuscle is looking for a Senior Project manager to manage multiple internal and external implementation projects. The candidate should have solid project management experience of implementing complex enterprise software. The position will involve communicating with top tier organizations in the country. The candidate will interact regularly with executive management to report on the project status, issues and risks, project plan, budget, and all aspects of the project. The candidate should be pro-active to highlight areas of improvement and work with other stakeholders within the company to enhance internal processes, as needed.

Core Responsibilities:

  • Managing multiple projects of a complex nature, including assigning individual responsibilities for the project team, identifying appropriate resources needed and developing a schedule to ensure completion of projects
  • Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
  • Exhibit ownership of on-boarding experience and client satisfaction
  • Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
  • Assisting with financial goal management for client implementations and projects
  • Demonstrate creative problem solving and solid judgment/decision making
  • Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
  • Ownership, escalation and resolution of risk issues when they occur in a timely manner
  • Manage activities through heavy phone work with clients and business partners
  • Some travel may be required to visit clients

Qualifications

  • 5 Years of relevant experience
  • Project Management experience, including the creating and management of project plans (using MS Project) and issue logs
  • Time management and organizational skills
  • Strong verbal and written communication skills
  • Strong presentation and negotiating skills
  • Proven ability to successfully manage conflict, proven team leadership and meeting facilitation skills
  • Strong technical aptitude pertaining to Software
  • Demonstrated ability to work in a team environment, and ability to adapt to a changing environment
  • Bachelor’s degree
  • Demonstrated track record of successful project management

Preferred Qualifications:

  • Operations and Customer Service experience
  • PMI certification
  • Proficient in various desktop and internet based applications 
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