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Project Analyst-BA

Project Analyst / Business Analyst Role

The Project Analyst* position is responsible for gathering and interpreting business requirements from internal and external customers, collaborating with IT team to identify technical approach and then creating design documents and specifications to meet business requirements. 

Under general direction, responsibilities include:

  • Creating and maintaining product implementation documentation.
  • Gain a high level understanding of the business needs that the software seeks to fulfill
  • Translate high-level business requirements and task analysis into specific software specifications by working with the client, operations and technical staff in the development of business and system requirements
  • Elicit requirements using interviews, document analysis and workflow/process analysis
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs
  • Designing solutions that satisfy client needs while adhering to product architecture and strategy.
  • Prepare accurate and detailed requirement specifications documents
  • Creating user interface concepts and mockups to support written requirements.
  • Researching and incorporating UI/UX design standards.
  • Proven Ability to create system test plans and test scripts
  • Establishing and enforcing consistent product design guidelines.
  • Communicate the software requirements and designs to multiple internal teams and provide support during the construction phase
  • Work with IT staff and internal users  to test IT jobs according to testing plans, provide feedback on test results and monitor open issues
  • Ensuring the solution delivered by engineering teams is consistent with the supplied requirements.
  • Recommend areas for business process and product improvements
  • Provide project management assistance, identify risks or changes to project scope and deliverables  and effectively communicate to  project owner
  • Be a change agent, ensuring users embrace new and innovative technology.


  • Bachelor’s degree or equivalent
  • 1+ years  of experience in conducting a detailed analysis of a business process and creating software requirements documentation for the business process
  • Working knowledge of database query tools and spreadsheets
  • Experience with tools like Microsoft Office, Visio and PowerPoint
  • Strong communication skills, written and oral, and the ability to work well with all level of users and IT staff
  • Ability to handle multiple projects simultaneously
  • Actively encourage and engage in collaboration
  • Have a sense of ownership, urgency & initiative
  • Values teamwork
  • Overtime as required

Desirable Experience

  • Previous documentation-related role in a technical environment
  • Proven proficiency with computers and software applications
  • Roles requiring basic understanding of: C#, SQL, .Net, HTML, CSS
  • Workflow design, process execution, and testing protocols
  • Project management experience preferred

*2 positions available

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